Develop a system for rewarding employees for great customer service.

Spend time developing suitable rewards and acknowledgements, nothing fancy just something fun.  I recommend acknowledging employees publically within the organization. Let everyone know, tell the story!

Celebrate milestones.  Whatever milestone or target you establish, celebrate the accomplishment.  Set your customer service improvement goals to be achievable but also require your staff to stretch a little to get there. In other words, make the goal attainable but not to easy. 

More than money, employees crave recognition.  So, celebrate a job well done! 

I hope you have enjoyed this series on Customer Service Improvement. For a complimentary discovery session on improving your business, click the link. http://www.customerserviceimprovement.com